Privacy Policy
(Issued by SURYA-SHAKTI VYAPAAR PRIVATE LIMITED)
Effective Date: 1st April 2025
ClapCredit.com (“we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or apply for our loan products.
By accessing our website or submitting your information to us, you agree to the terms of this Privacy Policy.
1. Information We Collect
Since ClapCredit.com is a website-only platform (no mobile app), we collect data in the following ways:
A. Information You Provide Directly
- Full name, address, email, and phone number
- Date of birth, gender, PAN, Aadhaar number
- Employment details, monthly income, and employer name
- Bank account details (for loan disbursement and repayments)
- Uploaded KYC documents (ID proof, address proof, income proof)
B. Information from Third Parties
- Credit report & repayment history from credit bureaus (CIBIL, Experian, CRIF High Mark, etc.)
- Verification results from government databases (NSDL, UIDAI)
- Payment and transaction details from payment gateway providers
C. Website Usage Data
- IP address, browser type, and operating system
- Date, time, and pages you visit
- Cookies and similar tracking technologies to improve user experience
2. How We Use Your Information
- Process loan applications and verify your identity (KYC)
- Assess creditworthiness and determine eligibility
- Disburse loans and manage repayments
- Communicate loan updates, reminders, and offers
- Comply with legal and regulatory obligations under RBI/NBFC guidelines
- Improve our services and website security
3. Data Sharing
We do not sell or rent your personal data. We may share your information only with:
- Credit bureaus for reporting and verification
- Regulators (e.g., RBI) as required by law
- Payment service providers for secure transactions
- IT and service vendors under confidentiality agreements
4. Data Retention
- Basic details (name, contact information, loan history) may be retained for compliance purposes even after account closure.
- Sensitive documents (like salary slips, bank statements) are retained only as long as necessary for loan processing or as per RBI guidelines.
5. Security Measures
We implement industry-standard security practices including:
- SSL encryption for all website transactions
- Restricted access to personal data
- Regular security audits and compliance checks
6. Your Rights
- Request a copy of your personal data
- Ask us to correct inaccurate information
- Withdraw consent for non-essential data processing (may affect service delivery)
- Request deletion of your personal data, subject to legal requirements
7. Cookies Policy
We use cookies to:
- Remember your preferences
- Improve website performance
- Analyze site traffic
You may disable cookies in your browser settings, but some site features may not work properly.
8. No Biometric Data Collected
ClapCredit.com does not collect or store any biometric information. If you receive any such request claiming to be from us, report it immediately to our support team.